Customer Service and Support Technology Investments Must be Scrutinized for their Ability to Deliver on Customer Experience Goals Says Gartner

Customer Service and Support Technology Investments Must be Scrutinized for their Ability to Deliver on Customer Experience Goals Says Gartner

Customer Engagement Hubs, Customer Service Analytics, Voice of the Customer, Chatbots and Virtual Customer Assistants are Gaining Significant Attention in Optimizing the Service Experience

Finance Minister Nirmala Sitharaman Discusses US-India Commercial Ties With USISPF Board Members

Finance Minister Nirmala Sitharaman Discusses US-India Commercial Ties With USISPF Board Members

The US-India Strategic Partnership Forum (USISPF) is committed to creating the most powerful partnership between the United States and India

How Can Businesses Steer Clear of Bankruptcy

How Can Businesses Steer Clear of Bankruptcy

While it is hard to achieve sustained success and consistent growth in the industry, it is not that hard to avoid bankruptcy and an immature ending of your business.

95% Business Leaders Consider AI Critical, Yet Only 17% Leverage it Across the Organization - Wipro

95% Business Leaders Consider AI Critical, Yet Only 17% Leverage it Across the Organization - Wipro

Wipro's new report suggests 95% Business Leaders Consider AI Critical, Yet Only 17% Leverage it Across the Organization

Post COVID-19, Consumer Goods to Shine with PE and VC Investors

Post COVID-19, Consumer Goods to Shine with PE and VC Investors

Current investment market has witnessed a major downfall owing to which the Private Equity (PE), and the Venture Capital (VC) companies, have shown their interest investing in Consumer Packaged Goods (CPG)

How are Market Research and PR Consultants saving businesses amid Pandemic Crisis

How are Market Research and PR Consultants saving businesses amid Pandemic Crisis

Survival is an important factor for companies in the present scenario. The Covid-19 pandemic has severely affected many industries, though it is an established company.

Indian Micro-Businesses Remain Resilient Amidst COVID-19 Economic Impact

Indian Micro-Businesses Remain Resilient Amidst COVID-19 Economic Impact

GoDaddy’s 2020 Global Entrepreneurship Survey Finds Indian Micro-Businesses Remain Resilient Amidst COVID-19 Economic Impact

Solar PV to Generate $182 Billion Investment in Middle East Renewables by 2025

Solar PV to Generate $182 Billion Investment in Middle East Renewables by 2025

Concentrated solar power to contribute 17.5% of the opportunity size for the next 5 years, says Frost & Sullivan

Key points to Consider While Going for Digitization of Business

Key points to Consider While Going for Digitization of Business

Ensuring a higher success rate, more customer satisfaction and longer stability period in the market, digitization of business has provided a new diversion to modern business

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